UPDATE | JANUARY 2023

We have sufficiently tested all critical software with macOS文图拉 and feel confident fully supporting the latest operating system on all ODU-managed Macs. You can manage this update on your own, any time that is convenient to you:

  • macOS文图拉 should download automatically from the 应用程序商店. (If it doesn't, open the 应用程序商店,搜索 macOS文图拉,并按 得到.
  • Save and close any documents you have open.
  • Once the download is complete, launch 自助服务 from your 应用程序s folder.
  • 搜索 for or browse to the tile named 安装 MacOS Ventura 并点击 安装.
  • The computer will reboot and the update will begin.

Keep in mind: The installation process can take 30 minutes to an hour.

Remember: Before any upgrade, it is a good idea to store important files in OneDrive. (一定要检查 regulated data matrix before using cloud storage.) And if you have any issues with the upgrade, contact the ITS服务台.

常见问题

What are the new features in macOS文图拉?

You can find a list of new features at www.苹果.com/macos/ventura/features/.

我会保留我的资料吗?

是的. Please save your work prior to the upgrade and plug in your device to an outlet to ensure there are no interruptions during the upgrade

Does the upgrade delete any applications?

No, the macOS文图拉 upgrade will not remove any applications. Older apps may prompt for incompatibility in future macOS versions. 请电子邮件 ITSHelp@guoyao100.net 寻求帮助.

I don’t see the 安装 MacOS Ventura item in 自助服务.

Go to your applications folder and verify the "安装 macOS文图拉" app is downloaded. If you don't see it, go to the 应用程序商店,搜索 macOS文图拉,并按 得到.

“安装 macOS文图拉” app is downloaded, but the 安装 MacOS Ventura item is still not in 自助服务.

Your device may be incompatible with macOS文图拉. 请联系 ITSHelp@guoyao100.net 寻求帮助.

VENTURA UPGRADE PROCEDURES


Apple recently released their latest major operating system upgrade, macOS文图拉. Please do not update your Mac to Ventura until we have time to evaluate its compatibility with ODU software, network and server infrastructure.

We will likely be ready to release Ventura to ODU-managed machines in January 2023. If you decide to install Ventura on your home computers, please understand that you may encounter difficulties using essential applications/services. It might be best to wait until the applications/services you use regularly are listed as "支持" in the table below. Those currently listed are a priority and more will be added as we are able to test them.

ITS works hard to ensure that Old Dominion University has a secure and reliable IT infrastructure. We must thoroughly test both Ventura and our own technology before we can guarantee compatibility. We will update this page as more licensed software and University hardware are updated to fully support Ventura.


应用程序/服务 支持

应用程序 支持 笔记
全球Protect (VPN Client) 支持  
CrowdStrike 支持  
Respondus Lockdown Browser 支持  
Adobe Creative Cloud 支持* 已知问题: http://helpx.adobe.com/download-install/kb/macos-ventura-compatability-common-issues.html
adobeacrobatdc 支持* 已知问题: http://helpx.adobe.com/download-install/kb/macos-ventura-compatability-common-issues.html
Photoshop 支持* 已知问题: http://helpx.adobe.com/download-install/kb/macos-ventura-compatability-common-issues.html
Lightroom经典 支持* 已知问题: http://helpx.adobe.com/download-install/kb/macos-ventura-compatability-common-issues.html
Office 2011 不支持  
Office 2016 不支持  
Office 2019 / 365 支持 v16支持.67
尾注 支持  
MATLAB 支持 支持 in R2022B
NVivo 支持  
SPSS统计 支持 SPSS 28 is 支持
Zoom桌面客户端 支持 支持 as of 1/11/23
VMWare Horizon Client 支持  
Crestron AirMedia Desktop Client 支持  
Java Runtime Environment (JRE) 支持  
Java Development Kit (JDK) 支持  
AlertUS 支持  
支持  
火狐 支持  
Mathematica 支持 13版本支持.2